SHIPPING POLICY - Rajputana agrico

SHIPPING POLICY

Domestic Shipping:

WE OFFER FREE SHIPPING ANYWHERE IN INDIA if your cart value is Rs. 160 and above for prepaid orders. A nominal fee of Rs. 50 will be charged on orders below the cart value of Rs. 160.All COD/POD (Case on Delivery/Pay on Delivery) orders will be charges Rs. 50.

Please allow 1-3 working days for your order to be dispatched and the tentative delivery time will be 5-7 working days from date of dispatched.

Orders Received on Sunday or during Holidays are dispatched on the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
Orders cannot be shipped to PO boxes or military addresses; rural domestic addresses require one or more additional days to deliver.

General Scenario

In case we receive a cancellation e-mail and till that time the order has already been “processed” by us, the order cannot be cancelled. Rajputana Agrico (Krishnaayurved.com) has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by Rajputana Agrico (Krishnaayurved.com) and accept the decision of Rajputana Agrico (Krishnaayurved.com) regarding the cancellation.

Cancellation of Order by Rajputana Agrico (Krishnaayurved.com):

Rajputana Agrico (Krishnaayurved.com) reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or the payment has been received. 100% payment shall be refunded and the User shall be informed of the same.

If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by Rajputana Agrico (Krishnaayurved.com) for re-delivery shall be claimed from the User.

Replacement/ Refund Policy by Rajputana Agrico (Krishnaayurved.com):

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

  • the item may be damaged during transit
  • or there might be a manufacturing defect
  • or that a wrong item is delivered to you

In only such cases as given above, we will replace the item at no extra cost or refund the complete amount, provided that the request for replacement/return of the item is made within 5 days after receipt of the package. No returns or replacements will be allowed after the order is processed, except for the reasons given above.

To get a refund or replacement, email us at care@krishnaaloevera.com your Order Number and the Reason for replacement/refund. We shall not be responsible for any items sent to us for return/replacement without our confirmation.

  • If the replacement item is not available, we will try to give the customer best possible alternatives, but at the end choice of the customer will be final.
  • If the customer has paid, 100% refund will be given if the product is not available or the product is not shipped.

Rajputana Agrico will only accept products that are returned unopened. Any returned product that comes in with an open seal, improper handling or damaged/torn out boxes, missing labels or instructions will not be accepted for returns and will be sent back to the buyer. The product needs to be returned in the original box. Products damaged during shipment or improper Packaging do not qualify for refund or return in any manner. If a product is damaged on delivery, it is important for the buyer to contact Rajputana Agrico immediately and inform the customer service agents about the damage. A detailed email with the shipment information needs to be provided. The buyer will need to ship the product back to Rajputana Agrico. The cost for the shipment will be borne by the buyer.

Please mention the full address while returning the product –

Rajputana Agrico
Plot No.1 Heavy Industrial Area, Near New Power House
Jodhpur-Rajasthan-342003 Phone No.: 0291-2741646
care@krishnaaloevera.com

COUPON TERMS & CONDITIONS

  • Coupons are valid for a limited time only Rajputana Agrico reserves the right to modify or cancel coupons at any time.
  • The coupon offer will not be valid until it is applied to the qualifying item.
  • The coupon may only be used on www.krishnaayurved.com and in conjunction with the purchase of products shipped and sold by www.krishnaayurved.com. The coupon is not valid on products sold by third-party sellers or other e-commerce websites.
  • The coupon is limited to one coupon per customer.
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  • Applicable shipping and handling charges apply to all products as the Shipping & Returns Policy.
  • Offer good while supplies last.
  • Void where prohibited.
  • Rajputana Agrico has no obligation for payment of any tax in conjunction with the distribution or use of any coupon.
  • Consumer is required to pay any applicable taxes related to the use of the coupon.
  • Coupons are void if restricted or prohibited by law.